Receptionist – Urban

Position Title: Receptionist – Urban

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
The Receptionist is responsible for greeting visitors and callers and directing them to the appropriate personnel. This position also provides limited administrative support for staff.

QUALIFICATIONS:
High school diploma or GED certificate; One year of post secondary education preferred.
One (1) year of experience with handling a multi-line phone.
One (1) year experience as a receptionist; or six months related experience and training in phone etiquette, customer service or any other administrative training.
Three (3) years of experience working in a Native American community.
Ability to do basic math.
Strong verbal communication skills.
Familiarity with and ability to operate office equipment, including fax machines, photo copying machines, etc.
Basic personal computer skills in a Windows environment, including spreadsheet and Word applications.
Must pass a pre-employment drug and alcohol test.

DUTIES AND RESPONSIBILITIES:
Operates a multi-line telephone console to receive incoming messages.
Answers phones, obtains caller's name when necessary and take messages.
Directs caller to destination and records name, time of call, nature of business, and person called upon.
Minimal typing of memos, correspondence, reports, and other documents.
Collects and distributes messages.
Distribute incoming mail and delivers outgoing mail to proper individuals.
Maintain and updates various lists and databases such as a call log, visitor log and other journal entries.
Ability to maintain a database or spreadsheet.
Performs variety of clerical duties.
Other duties as assigned.

WORKING CONDITIONS:
• Nature of work is such that incumbent experiences infrequent period of moderate to high stress levels due to current workload of visitors and callers. Agitated or distressed callers/visitors may also be a source of stress.
• Work is exclusively in doors in a controlled climate area.
• Little threat of personal danger or risk.
• Hours are typically 8-5, but possibly with some extra hours
Travel is not required.

Submit resume, cover letter, and employment application to:
Mille Lacs Band of Ojibwe
Employment Coordinator
43408 Oodena Dr.
Onamia, MN 56359
Fax # (320) 532-7492
e-mail to hr@millelacsband.com