Case Manager DII
Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies
The Case Manager position will work across departments to form an internal and external (community) interdisciplinary team to provide case planning and ongoing case management to patients/clients with physical, psychosocial, and spiritual challenges that are preventing them from reaching self-reliance and self-sufficiency, including; however not limited to chronic disease, homelessness, chemical dependency, and mental health diagnosis. The case manager will be accountable for the full patient/client care cycle. Case manager duties include gathering relevant data, planning, implementing, monitoring and evaluating actions required to meet the patient/client holistic care needs with full respect of the patient/client and where they are in their life journey.
• Associates degree or completion of certification program in health care related field. If licensed or certified it must be current to practice in Minnesota.
• Minimum of three years’ experience in care coordination developing multi-disciplinary care plans, self-management goals and referrals to both internal and external resources. Prefer experience in working with at risk individuals and families.
• Demonstrated knowledge of case management principles, healthcare/psychosocial care management.
• Demonstrated ability to document care to support reimbursement.
• Demonstrated core values consistent with a “whole person” care and the ability to proactively act as an advocate with empathy and respect to resolve concerns to support meeting individual and family goals.
• Demonstrated ability to provide a positive attitude and respectful, professional customer service; demonstrated ability to provide motivational support to patients/clients.
• Demonstrated commitment to patient/client advocacy to guide and support treatment options.
• Demonstrated strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Demonstrated time management and organizational skills; able to multi-task
• Demonstrated critical thinking and problem-solving skills.
• Demonstrated ability to work independently as well as in a team environment.
• Knowledge of and respect for Mille Lacs Band traditions and customs and experience working with Native American communities, culture, customs and cultural law.
• Demonstrated knowledge of HIPAA and regulatory guidance for patient/client confidentiality.
• Demonstrated computer skills
• Must pass a background check
• Must pass a pre-employment drug and alcohol test.
• Must have current valid driver’s license.
• Must be insurable under the Mille Lacs Band Drivers Insurance policy.
DUTIES AND RESPONSIBILITIES
• Accomplishes patient/client care by working with individuals/families to discuss treatment needs; develop, monitor, and evaluate treatment plans and progress.
• Facilitates interdisciplinary planning through intake interview to determine need for therapeutic medical, psycho-social, and psychiatric evaluations; reviews the established plan of care and need to know information to support assisting the client/patient in meeting treatment objectives, and plans.
• Documents patient/client progress; communicates clients’ progress by conducting interdisciplinary meetings and evaluations at established intervals.
• Supports patients/client by long-range goal setting and support; provide support and assurance there will be a long term contact to communicate with if the need arises.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends.
• Facilitate care and treatment via scheduling, information sharing, and case coordination.
• Works with inter-disciplinary team to adjust treatment plans and goals when barriers are encountered.
• Assists patients/clients to make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Facilitates client access to community resources, including locating recreational activities, group support, housing, food, clothing, vocational opportunities or services, life skills training, and relevant mental health services.
• Coordinates and monitors services, including comprehensive tracking of client activities in relation to plan of care.
• If assigned to work in a specialty health area, please reference the addendum to this job description.
• Nature of work is such those incumbent experiences regular periods of moderate to high stress levels in dealing with client issues.
• Work is primarily in doors in a controlled climate area.
• Hours are typically 8-5, but extra hours may be necessary to meet deadlines and maintain workload.
• Local travel may be required; out of state travel would be rare.