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Eligibility Technician

Eligibility Technician

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
The Eligibility Technician/Assistant is responsible for intake of energy, crisis, and energy related repair applications, as well as the intake and processing of Food Shelf requests and product handling. The technician ensures that Mille Lacs Band members have access to the program so that services can be offered.

QUALIFICATIONS:
• High school diploma or GED required or Associates degree in secretarial science preferred.
• Two (2) or more years as an eligibility technician or secretarial experience.
• Excellent interpersonal, problem-solving and organizational skills.
• Ability to deal with highly confidential data.
• Computer literate.
• Ability to remain unbiased.
• Ability to understand and follow directions.
• Capable of maintaining accurate records.
• Ability to operate a PC in a Windows environment.
• Ability to operate a forklift and hand pallet jacks.
• Understand and implement food safety manuals.
• ServSafe Certified a plus.
• Must pass a pre-employment drug and alcohol test.
• Must pass background check.
• Must have a current valid driver’s license.
• Must be insurable under the Mille Lacs Band Drivers Insurance policy.

DUTIES AND RESPONSIBILITIES:
• Intake of energy, crisis, and energy related repair applicants.
• Compile information, organizes data and produces various reports.
• Has access to and handles confidential materials.
• Investigates and verifies client applications.
• Present findings to Coordinator.
• Track and computerize past and present assistance to clients.
• Report suspected fraud to the Coordinator.
• Prepares financial requests for all program activity.
• Reconciliation of vendor records to payments deducted from clients.
• Ensuring that the client meets the guidelines in order to receive assistance.
• Produce, compose and edit correspondence, manuscripts, minutes and other materials.
• Perform general office support responsibilities; such as, answering phones, screening calls and taking messages; reviewing, sorting and distributing incoming mail; operating copiers and other office machines.
• Contact vendors on behalf of clients when needed.
• Establish and maintain a filing system.
• Maintain storage space for food commodities/food shelf product. Assure storage is properly safeguarded against theft, spoilage, insect and rodent infestation, and other food storage hazards. Keep commodities and food shelf product separate
• Receive and store food products as they are delivered.
• Maintain physical inventory.
• Maintain records of food received, inventory on hand, and food distributed.
• Facilitate distribution of food commodities/food shelf product to program participants. Assist participants in carrying food packages to personal vehicle, food distribution van, or to their homes.
• Periodically clean warehouse and offices as needed or as indicated in cleaning schedule.
• Comply with all safety rules and assure other staff complies with safety rules while in warehouse.
• Record temperature for dry storage, refrigerator, and freezer storage as appropriate.
• Maintain a maintenance record of Freezers, coolers, forklift, vehicle, and all other FD equipment. Schedule maintenance as needed.
• Issue food orders as appropriate.
• Other duties as assigned.

WORKING CONDITIONS:
• Nature of work is such that the incumbent experiences frequent periods of moderate stress levels while dealing with clients, family members, and others.
• Work is mostly in doors in a controlled climate area.
• Minimal threat of personal danger or risk.
• Hours are typically 8-5, but possibly with some extra hours. Infrequently involves some evening or weekend work.
• Will involve working with many different people who are often distressed in some way.

Submit resume, cover letter, and employment application to:

43408 Oodena Drive
Onamia, MN 56359

Fax: 320-532-7492
Email: hr@millelacsband.com
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