Case Manager

Job Announcement

Position Title: Case Manager
Location: HHS/Clinic
Reports to: Manager Care Coordination and Clinical Integration/Health Director
Grade Level: Market
Opening Date: January 26, 2024
Closing Date: Until Filled

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.

**Mille Lacs Band Member/American Indian preference applies**

The Case Manager position will work across departments to form an internal and external (community) interdisciplinary team to provide case planning and ongoing case management to patients/clients with physical, psychosocial, and spiritual challenges that are preventing them from reaching self-reliance and self-sufficiency, including; however not limited to chronic disease, homelessness, chemical dependency, and mental health diagnosis. The case manager will be accountable for the full patient/client care cycle. Case manager duties include gathering relevant data, planning, implementing, monitoring and evaluating actions required to meet the patient/client holistic care needs with full respect of the patient/client and where they are in their life journey.


  • Associates degree or completion of certification program in health care related field. If licensed or certified it must be current to practice in Minnesota.
  • Minimum of three years’ experience in care coordination developing multi-disciplinary care plans, self-management goals and referrals to both internal and external resources. Prefer experience in working with at risk individuals and families.
  • Demonstrated knowledge of case management principles, healthcare/psychosocial care management.
  • Demonstrated ability to document care to support reimbursement.
  • Demonstrated core values consistent with a “whole person” care and the ability to proactively act as an advocate with empathy and respect to resolve concerns to support meeting individual and family goals.
  • Demonstrated ability to provide a positive attitude and respectful, professional customer service; demonstrated ability to provide motivational support to patients/clients.
  • Demonstrated commitment to patient/client advocacy to guide and support treatment options.
  • Demonstrated strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Demonstrated time management and organizational skills; able to multi-task
  • Demonstrated critical thinking and problem-solving skills.
  • Demonstrated ability to work independently as well as in a team environment.
  • Knowledge of and respect for Mille Lacs Band traditions and customs and experience working with Native American communities, culture, customs and cultural law.
  • Demonstrated knowledge of HIPAA and regulatory guidance for patient/client confidentiality.
  • Demonstrated computer skills
  • Must pass a background check
  • Must pass a pre-employment drug and alcohol test.
  • Must have current valid driver’s license.
  • Must be insurable under the Mille Lacs Band Drivers Insurance policy.


  • Accomplishes patient/client care by working with individuals/families to discuss treatment needs; develop, monitor, and evaluate treatment plans and progress.
  • Facilitates interdisciplinary planning through intake interview to determine need for therapeutic medical, psycho-social, and psychiatric evaluations; reviews the established plan of care and need to know information to support assisting the client/patient in meeting treatment objectives, and plans.
  • Documents patient/client progress; communicates clients’ progress by conducting interdisciplinary meetings and evaluations at established intervals.
  • Supports patients/client by long-range goal setting and support; provide support and assurance there will be a long term contact to communicate with if the need arises.
  • Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends.
  • Facilitate care and treatment via scheduling, information sharing, and case coordination.
  • Works with inter-disciplinary team to adjust treatment plans and goals when barriers are encountered.
  • Assists patients/clients to make informed decisions by acting as their advocate regarding their clinical status and treatment options.
  • Facilitates client access to community resources, including locating recreational activities, group support, housing, food, clothing, vocational opportunities or services, life skills training, and relevant mental health services.
  • Coordinates and monitors services, including comprehensive tracking of client activities in relation to plan of care.
  • If assigned to work in a specialty health area, please reference the addendum to this job description.


  • Nature of work is such those incumbent experiences regular periods of moderate to high stress levels in dealing with client issues.
  • Work is primarily in doors in a controlled climate area.
  • Hours are typically 8-5, but extra hours may be necessary to meet deadlines and maintain workload.
  • Local travel may be required; out of state travel would be rare.

Submit resume, cover letter, and employment application to:

Mille Lacs Band of Ojibwe
Employment Coordinator
43408 Oodena Dr.
Onamia, MN 56359
Fax # (320) 532-7492
e-mail to

Submit resume, cover letter, and employment application to:

Mille Lacs Band of Ojibwe
Employment Coordinator
43408 Oodena Dr.
Onamia, MN 56359

Fax: (320) 532-7492