JOB TYPE: Full Time
LOCATION: Grand Casino Mille Lacs and Grand Casino Hinckley
REPORTS TO: Surveillance Technical Manager

JOB ANNOUNCEMENT

JOB TITLE: Surveillance Systems Technician
REPORTS TO: Surveillance Technical Manager
LOCATION: Grand Casino Mille Lacs and Grand Casino Hinckley
OPENING DATE: August 13,, 2024
CLOSING DATE: Until Filled
GRADE LEVEL: N9
DAYS/HOURS: Monday – Friday, Day Shift

Section 1. Position Purpose
Responsible for the installation, testing, alignment, repair and proper operation of all surveillance
equipment relating to the gaming enterprise.

Section 2. Education, Experience, and Skills Requirements

• High School Diploma or GED required
• Associate degree and 1 year experience in gaming surveillance required.
• Power Limited License through the Minnesota Department of Electricity preferred
• Must be able to obtain a Grand Casino Lift Certification
• Ability to comprehend and analyze technical information and regulations and apply this
  information to current regulatory practices
• Excellent interpersonal, problem solving, and organizational skills required
• Strong personal computer skills in a windows environment, including spreadsheet and word
  applications required
• Strong verbal and written communication skills required
• Excellent observational skills required
• Must have a working knowledge of any schemes or cheating activity aimed at the company
  or its customers
• Must be able to add, subtract, multiply and divide in all units of measure, using whole
  numbers, common fractions, and decimals
• Ability to maintain strict confidentiality
• Ability to understand and follow directions
• Employees must be of high moral character

Section 3. Decision Making and Problem Solving

• Problems have limited similarity to previous problems. Information gathering and analysis is
  required, internal guidelines and polices frame the decision-making process but a moderate
  use of judgment is required
• Impact is short term and modest. Not life threatening and has limited economic, social or
  political cost
  Typical decisions and problems include:
• Must be able to define problems, collect data, establish facts, and draw valid conclusions
• Must be able to interpret an extensive variety of technical instructions and deal with several
  abstract and concrete variables

Section 4. Authority and Responsibility

• Work is the execution of activities compromised of multiple tasks. Some tasks or activities
  may be technical or complex. Work is not routinely inspected but outcomes are based on
  conformance to standards and expectations.

Essential Duties include:

• Installs and maintains all closed-circuit television cameras, recording equipment, expansion
  equipment, and related wiring on property
• Repairs damaged or malfunctioning equipment
• Maintains a working knowledge of all the rules and regulations of Regulatory Agencies,
  ensures strict adherence to same throughout the property
• Implements preventive maintenance programs designed to eliminate system failures
• Maintains and programs computer-controlled matrix switch supporting the monitors and
  cameras
• Routinely inspects power supplies and wiring to all surveillance equipment on property,
  identifying and correcting any potential problems
• Ensures that the appropriate inventory of equipment and supplies is kept on hand at all times,
  and orders and re-stocks same, as needed
• Consults with management and vendors on specific types of equipment needed for certain
  surveillance operations
• Facilitates the flow of information throughout the department, by attending regularly
  scheduled departmental meetings
• Held accountable for the accuracy of thoroughness of departmental records and reports
• Prepares temporary surveillance coverage as needed
• Other duties as assigned

Section 5. Interpersonal Relations and Contacts

• The majority of interpersonal primarily exchange of detailed factual information followed by
  a discussion or questions to reach full understanding necessary to make a decision or define a
  course of action.
• Similar objectives and outcomes are desired but means to achieve those outcomes may differ.
  Compromise and concessions may be needed and the need to bring modest understanding or
  knowledge differences may require greater communication skills.

Section 6. Working Conditions

• Hours vary based on shift assignment, significant variations and additional hours may occur
  to complete responsibilities of the position
• Nature of work is such that incumbent experiences a moderate amount of stress, extra hours
  are required to maintain workload and perform normal duties of the job, or substantial “on
  call” hours are required.
• Work is primarily indoors in a controlled climate but includes a modest amount of outdoor
  work. Personal safety risks are moderate.
• Local travel is required
• Travel outside the state may be required.

Section 7. Special Considerations

• Must be able to obtain Mille Lacs Band Class A gaming license.
• Must have a valid driver’s license
• Must have reliable personal transportation
• Must have proof of current insurance coverage and insurability under the Band’s Auto
  Insurance Policy
• Preferred Band Member Advancement
• Must be able to sit for extended periods of time
• Must be able to type on a computer for extended periods of time
• Must be able to clearly see a monitor from at least 8 feet
• Regularly required to see, talk and hear; use hands to finger, handle, or feel
• Must regularly lift up to 25 pounds
• Must occasionally lift up to 50 pounds

NOTE: This position is a “Safety Sensitive” position and is subject to pre-employment and
random drug testing for drug and alcohol use, including THC

Please submit resume and cover letter to:
Gaming Regulatory Authority
Attn: Jennifer Tretter, Executive Administrative Director
jtretter@mlbgra.com