Jobs

JOB TYPE: Full Time
LOCATION: Band Member Legal Services
REPORTS TO: Office Manager
SALARY RANGE: $11.15-$15.10

Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment.
Mille Lacs Band Member/American Indian preference applies

SUMMARY:
The Band Member Legal Services Receptionist is responsible for greeting visitors and callers and directing them to the appropriate personnel. The Receptionist also acts as the support role to the administrative assistants working within Band Member Legal Services.

QUALIFICATIONS:
• High school diploma or GED certificate.
• Three to five years of customer service experience preferred.
• Ability to write routine reports and correspondence.
• Familiarity with and ability to operate a complex PBX (telephone switching) system.
• Strong verbal communication skills.
• Familiarity with and ability to operate various office equipment, including fax machines, photo copying machines, etc.
• Basic personal computer skills in a Windows environment, including spreadsheet, word processing, and other applications.
• Basic internet skills utilizing Google, Google Documents, and basic web searches for multiple county and state agencies.
• Must have reliable transportation to work.
• Must pass a background check.
• Must pass a pre-employment drug and alcohol test.

DUTIES AND RESPONSIBILITIES:
• Operate PBX telephone console to receive incoming messages.
• Answers phones, obtains caller's name when necessary and take messages.
• Directs caller to destination and records name, time of call, nature of business, and person called upon.
• Types memos, correspondence, reports, and other documents.
• Collects and distributes messages.
• Performs variety of clerical duties, including civil and criminal client intakes.
• Answer inquiries from visitors.
• Maintain and updates various lists and databases.
• Other duties as assigned.

WORKING CONDITIONS:
• Nature of work is such that incumbent experiences infrequent periods of moderate to high stress levels due to current workload of visitors and callers. Agitated or distressed callers/visitors may also be a source of stress.
• Work is exclusively indoors in a controlled climate area.
• Little threat of personal danger or risk.
• Hours are 8-5, but possibly with some extra hours.
• Travel is not required.